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Technical Support
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Go Back To Home Page		 Technical Support

RealWare is afull-service, local Timberline dealer. That means we are here for you throughall phases of implementationand beyond. Our implementation support packageconsists of:

  • Organizational reviewand recommendations
  • Operational/proceduralrequirements definition
  • Reporting requirementsdefinition
  • Timberline softwareinstallation and customization based on defined requirements
  • End-user trainingdesigned to complement Timberlines training services
  • Assistance in dataconversion/reconciliation procedures
  • Assistance in customreport-writing and the documentation of post-implementation procedures
After your system is up and running, you have the continued comfort of knowing that RealWares support service is just a phone call or email away. And in addition, you have access to Timberline Golds online supportso any operational snags you encounter can be quickly addressed and remedied.
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